CIM Functional Specialist Prep
Course Overview
This course provides an overview of the Customer Information Management(CIM), the Customer Onboarding tool.
Faculty Details
Name:
Email ID: Not Applicable
Learning Objectives
At the end of the entire course, participants will be able to:
- Have an overview of the Customer Information Management(CIM), the Customer Onboarding tool.
- Facilitate a centralized and simplified Customer Onboarding experience.
- Learn how CIM standardizes pre-defined product offerings for a customer segment
- Learn how these offerings can be packaged and used in customer profiling processes to enable faster and efficient customer onboarding.
Course Coverage
1.CIM(Customer Information Management) (185 minutes)
- Introduction
- Package Creation
- Customer Profile Creation
- Additional Demo - Service Package & Customer Profiling
