Navigating Support: The art of seeking help at the workplace
Course Overview
This course is designed to empower working professionals at T1XX grade to overcome barriers, enhance communication skills and build a culture of support by learning the art of seeking help at the workplace.
Faculty Details
Course Instructors
Learning Objectives
At the end of the entire course, participants will be able to:
- Gain an appreciation for the significance of seeking help in the workplace and recognize that seeking help is not a sign of weakness but a valuable skill that contributes to professional and personal growth
- Enhance communication skills to clearly articulate challenges & questions and learn to express oneself in a way that fosters understanding and encourages others to offer assistance
- Develop strategies for cultivating positive professional relationships that facilitate a comfortable environment for seeking help
- Explore and understand common barriers and develop coping mechanisms and strategies to overcome them, fostering a more open and supportive work culture
- Learn to navigate available workplace resources and develop skills in assessing situations to determine when and where to seek help, optimizing the use of resources
Course Coverage
Session 1: Understanding the Importance of Seeking Help
(Duration: 40 minutes)
- Welcome and icebreaker activities, aiming to build a virtual community
- Introduction to the course objectives and an overview of the importance of seeking help in the workplace
- Break out room – Discussions on participants’ experiences with seeking help
Session 2: Developing effective Communication skills
(Duration: 50 minutes)
- Communication Fundamentals – Verbal and Non Verbal communication
- Techniques for articulating challenges and questions clearly and professionally
- Present workplace scenarios related to seeking help
- Break out room – Discuss and come up with strategies for addressing the presented scenarios
Session 3: Building a supportive Network
(Duration: 30 minutes)
- Importance of building a network of colleagues and mentors
- Strategies for establishing and maintaining positive professional relationships
Session 4: Overcoming Barriers and Utilizing Resources
(Duration: 45 minutes)
- Identification and exploration of common barriers to seeking help
- Practical strategies for overcoming barriers, fostering a culture of openness
- Overview of available workplace resources and how to effectively utilize them
- Case studies and scenarios for participants to apply learned strategies
Session 5: Open the floor for a virtual QNA
(Duration: 15 minutes)
Exercises
- Ice Breaking Activity
- Group Discussions
- Hands on exercises
- In Session Quizzes
About the Faculty
