Email Etiquette
Course Overview
The course aims to aid learners in creating impactful and professional e-mails that are clear and precise. A professional email represents a dependable way to stay in touch with our long-time clients and potential clients who have expressed interest in our organization. Creating an impact with the first communication is of utmost importance and the course will hit the target right here.
Faculty Details
Course Instructors
Learning Objectives
At the end of the entire course, participants will be able to:
- Understand the importance of choosing the right E-mail recipients
- Comprehend the significance of the e-mail subject line
- Appreciate the influence of the e-mail structure, thought generation and sequencing
- Be able to create impactful, clear and professional e-mail content
- Learn how to make e-mails memorable with that just ONE thing
- Identify barriers in e-mail Communication.
Course Coverage
1. Choosing the right E-mail recipients
(Duration: 15 minutes)
2. Significance of e-mail subject line
(Duration: 30 minutes)
- Does the Subject line make any difference to your e-mails?
- Choosing the right subject lines
3. The influence of the e-mail structure, thought generation and sequencing
(Duration: 30 minutes)
- What is “Building bridges” in an e-mail?
- Why are thought generation and sequencing key to your e-mails?
4. Create impactful, clear and professional e-mail content
(Duration: 60 minutes)
- How do Greetings & Salutations bring power to your e-mails?
- The Dos & Don'ts of e-Mail Closing
- E-mail message body
- Closing an e-mail message
- Grammar Perfect Using spellchecker
- Simple but effective messaging
- Learn to write for the reader
- Ensure professional, clear & effective email
- Proofreading before sending e-mails
- Constructing sentences and paragraphs
5. Making e-mails memorable with that just ONE thing
(Duration: 30 minutes)
- How to make your e-mails memorable with that just ONE thing?
- When to use e-mail and when to avoid using e-mail
6. Barriers to E-Mail Communication
(Duration: 15 minutes)
About the Faculty
