Emotional Intelligence
Course Overview
Emotional Intelligence is your ability to recognize and understand emotions in yourself and others, and your ability to use this awareness to manage your behavior and relationships more effectively.
Faculty Details
Course Instructors
Name
External Facilitator
Email ID:Not Applicable
Learning Objectives
At the end of the entire course, participants will be able to:
- Understand and appreciate the importance of emotional intelligence / well-being
- Understand their personality type and learn how to work harmoniously with different personalities
- Build and maintain strong work relationships since they learn to communicate effectively, resolve conflicts and collaborate with others
Course Coverage (4 hours)
1. Introduction and Context Setting
(Duration: 15 minutes)
- Gathering Participant Expectations
- Agenda Sharing
- Setting Ground Rules
2. Understanding Emotional Intelligence
(Duration: 60 minutes)
- Human Mind Spiral & Emotions
- Types of Emotions
- 6 Primary Emotions
- Building Blocks of EI – Daniel Goleman’s EI Model
- Personality Types & their Influence on Emotional Intelligence
3. Developing Emotional Intelligence Competencies
(Duration: 45 minutes)
- Balancing Out Personality Traits with respect to Emotional Well-Being
- Tools – Mindfulness & Journalling
4. Implementing EI at Work and Everywhere Else
(Duration: 65 minutes)
- Understanding Triggers and Tipping Points
- Reaction Vs Response
- Creating Healthy Boundaries 4 step technique – For Handling Tough Situations
- Tried and Tested Tips for Better Emotional Control
5. Using EI for Relationship Building
(Duration: 25 minutes)
- 4 Pillars Approach for Building Relationships
- Growth Mindset
6. Closure
(Duration: 15 minutes)
- Summary of Learning
- Action Planning
About the Faculty
External Facilitator
Email ID : Not Applicable
