Influencing Skills

Influencing Skills

  • Course TitleInfluencing Skills
  • Course IDDM 217
  • Target Audience T3xx
  • Course Duration8 Hrs
  • Mode of deliveryIn-person - Mumbai
  • PrerequisitesNone

Course Overview

This course on Influencing Skills for Managers is designed to empower participants with strategic approaches to influence stakeholders effectively. It focuses on defining purpose, aligning actions with communication, and activating purpose-driven influence to build a lasting impact.

Faculty Details

Course Instructors

External Facilitator

Name

External Facilitator

Email ID: Not Applicable

Learning Objectives

Learning Objectives

At the end of the entire course, participants will be able to:

  • Establish meaningful connections with stakeholders by conveying personal values that align with their needs.
  • Integrate communication and action plans to achieve defined purposes.
  • Adapt communication styles to address changing expectations and needs of stakeholders.
  • Deploy the organizational brand purpose through tangible tasks.
  • Evaluate the impact of purpose-driven influence strategies at key milestones, ensuring sustained and lasting effects.

Course Coverage

1. Introduction

(Activity: Icebreaker - 1 Hour)

  • Welcome and Introductions.
  • Brief Icebreaker activity to set a relaxed atmosphere.

2. Influencing Mind-set

(1 Hour)

  • Circle of CONCERN & Circle of INFLUENCE

3. Influential Leadership

(1 Hour)

  • Command & Control Leadership Vs Influence Leadership
  • Self – Assessment – Dr. Baker’s Strategy
  • Push / Pull ( quadrant) – Logical & emotional approach
  • Types of Influences – Negative, Neutral, Positive, Life changing

4. Stakeholder Management Simulation Case Study – Generic

(1 hour)

  • Participants are given a case study - Generic
  • Whiteboard the key challenges that emerges

5. Influence with Empathy & build trust

(1 hour)

  • Empathy – Self Assessment
  • Empathy mapping
  • Purpose driven Influence – Inverted Pyramid

6. Influence change within & beyond your network

(1 hour)

  • The Power – Interest Matrix
  • The Continuum – Unaware, aware, resistant, neutral, supportive
  • Live examples

7. Stakeholder Management Simulation Case Study – Customised

(1 hour)

  • Participants are given a case study – customized to Intellect’s context
  • Simulation based on the continuum – Unaware, aware, resistant, neutral, supportive, Leading

8. Closing

(1 hour)

  • Emphasize on the “Influencing Mind”

About the Faculty

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