COPARIS foundation

COPARIS foundation

  • Course TitleCoparis
  • Course IDTD15
  • Target AudienceThe course is set for both internal and external audiences
  • Course Duration45 minutes
  • Delivery MethodInstructor-led training that uses PowerPoint presentations
  • PrerequisitesNone

Course Overview

COPARIS framework to help its customers (most in the BFSI space) deal with the layers of complexity. When the seven dimensions (COPARIS) come together to create a user experience, we convert the art of design into science. This course on the COPARIS framework is designed to enable the workforce to understand the COPARIS framework: Customer, Operations, Performance, Analytics, Risk, Integration, and Security.

Faculty Details

Course Instructors

Ashok T

Name

Ashok T

Email ID: Ashok.t@intellectdesign.com

Learning Objectives

Learning Objectives

At the end of the entire course, participants will be able to:

  • Understand the importance of customer experience for any business
  • Appreciate how operational excellence will impact experience and cost
  • Comprehend the performance dimensions while aiming at building an environmentally sustainable business
  • Know how analytics and insights will be the most significant raw materials for a business.
  • Learn how risk is involved in any business and how risk dynamics could affect the business.
  • Understand how integration and interoperability is the integral aspect of any business
  • Appreciate how security guarantees can help improve the brand for the business

Course Coverage

1. What is COPARIS?

(Duration: 2 minutes)

2. Importance of customer experience for any business

(Duration: 11.5 minutes)

  • Omni channel
  • AI
  • BOTs
  • AR/VR
  • Personalisation
  • Immersive UX
  • Micro Interactions

3. How does operational excellence impact experience and cost?

(Duration: 8.5 minutes)

  • Hyper automation
  • Poka-yoke
  • Low-code/No-code

4. Performance Dimensions

(Duration: 5 minutes)

  • Composable
  • Contextual
  • Automation Anywhere
  • ESG

5. Analyze the importance of analytics and insights.

(Duration: 2 minutes)

  • Big, Small & Wide
  • DataOps
  • Actionable Data & Insights
  • Visualisation

6. How is risk involved in any business?

(Duration: 4 minutes)

  • Business Risk
  • Technology Risk
  • System Risk
  • People Risk
  • Country Risk
  • IP Risk
  • GDPR

7. Integration and interoperability are the intermittent aspect of any business

(Duration: 4 minutes)

  • API first
  • FAAS

8. Security guarantees can help improve the brand for the business

(Duration: 3 minutes)

  • Hack Proof
  • Binary Management
  • Zero Day
  • Non-Repudiation

Faculties

About the Faculty

Ashok T

Ashok T

Email ID : Ashok.t@intellectdesign.com